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Kayako Classic customer? If you signed up before July 2016, you're probably using Kayako Classic. Visit the Kayako Classic Help Center for support.

Kayako Classic customer?

If you signed up before July 2016, you're probably using Kayako Classic.
Visit the Kayako Classic Help Center for support.

  • Getting started

    If you're new to Kayako, this is the place to be. Let's get you up and running!

  • Conversations

    Get help replying to, updating, viewing, and all-around improving your customer conversations.

  • Channels

    Communicate with customers via email, chat, and social media – all without ever leaving Kayako.

  • People

    Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.

  • Automation

    Take work off your team's plate by mastering Kayako's powerful, versatile automation tools.

  • Help Center

    Dial in your Help Center content and appearance, so you can provide the best self-service around.

  • Integrations

    No Kayako is an island. Integrate with all your (other) favorite tools to power up your support.

  • Upgrading from Kayako Classic

    Ready to upgrade from Kayako Classic? Learn all about the process here.

  • Release Notes

    Summaries of improvements, new features and fixes we make, week on week.

  • Service Updates

    Updates related to Kayako service.

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