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Kayako Success
Frequently Asked Questions
Migration Questions
Section description:
Where can I find a list of all my customers or organizations?
How do I remove the Kayako footer message from my emails?
How do I edit the columns in the Inbox view?
How do I add signatures for my staff?
How do I add SSL for a custom domain?
What does it mean if I get an 'email address already in use' error when trying to invite my staff?
How do I assign a conversation to a particular department?
Where do I find a customer's conversation history?
Is the new Kayako available as an on-premise solution?
Can I build a view to see pending and completed conversations?
Why isn't my conversation getting set to 'Open' when the customer replies?
Just migrated from Kayako Classic? Find answers to common post-migration questions.