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Know when your email has been seen

Ever wondered if a customer has seen your email yet, or if your message has been delivered at all?

Your Kayako will now tell you the status of the replies your agents send to customers: whether it's been sent successfully, delivered to their inbox, bounced, or read. 

Check out the help center article for more information and share your feedback with us - start a conversation today. 

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  1. James Doman-Pipe

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