Check here for help with advanced configuration tasks.
Having trouble connecting Facebook with your Kayako instance? It's quite possible that the issue isn't Kayako specific and is instead on Facebook's end. If Facebook is currently undergoing maintenanc...
You can change your spam settings using APIs changing the settings from 1 to 10. In the example below, we are going to use the Postman API client to change the spam settings. Open the Postman API cli...
If you're seeing the following error in the agent area, it means something is interfering with Kayako's ability to fetch updates in real-time. Your network administrator will be in the best position ...
KQL was a reporting query language we developed for running reports with Kayako Classic, our older line of products. On the new Kayako platform, reporting doesn't require the use of any query language...
Certain Android devices might have some problems receiving push notifications when the Kayako app is closed. Whether you run into this problem will depend on what device you're using. To ensure you k...
Working on building an integration with Kayako? Our developer portal has got you covered: https://developer.kayako.com/ Head over to the site to find documentation for our API, SDKs, and other develo...