Start a conversation

How do I find help with KQL?

This article applies to Kayako Classic customers (Fusion, Case, or Engage) who signed up before July 2016.

KQL was a reporting query language we developed for running reports with Kayako Classic, our older line of products. On the new Kayako platform, reporting doesn't require the use of any query language. 

If you need help building reports in Kayako Classic, you can find them on, in our 'Reports & KQL' section.

Choose files or drag and drop files
  1. Kelly O'Brien

  2. Posted
  3. Updated
Was this article helpful?