Having trouble connecting Facebook with your Kayako instance?
It's quite possible that the issue isn't Kayako specific and is instead on Facebook's end. If Facebook is currently undergoing maintenance or having problems, you'll be able to see this information and get real-time updates at their status page.
If this page is showing all systems operational and you're still having problems connecting, please open a conversation with us so we can help out.
Alina Maxi