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Integrations

No Kayako is an island. Integrate with all your (other) favorite tools to power up your support.

  • Connecting Kayako to other apps with Zapier

    Zapier (pronounced zap-ee-er; as in Zapier makes you happier!) is an app integration service that lets you build automations across over 700 apps, such as Slack, Salesforce, Atlassian JIRA, Trello — o...

  • Zapier automation templates for Kayako integrations

    Using Zapier, you can connect Kayako to many of your other favorite apps to build powerful integrations, without having to write a single line of code. Before you get started, we recommend checking ou...

  • Connecting Kayako to Salesforce

    For teams that rely on Salesforce for their CRM, the Kayako for Salesforce app is the best way to integrate your customers' sales interactions with their Kayako support journey. By adding the app to y...

  • Enabling Messenger to identify your website and app users automatically

    If you've embedded Kayako Messenger on your website or in your application, your customers will be prompted to enter their email address when starting a new conversation. This is a small but persisten...

  • Displaying external events on Kayako timelines with webhooks

    Along with our Zapier integration and the full Kayako API, webhooks offer another way to capture customer events in external apps and display them on Kayako conversation and user timelines. Each webho...

  • Sending notifications to external systems with endpoints

    When integrating Kayako with other systems, you have several options. In addition to Kayako's API and Zapier integration, you can also define custom endpoints, which enable you to send data from Kayak...

  • Adding Kayako Messenger to your Wordpress site

    Wordpress is a content management system (CMS) that powers millions of websites around the internet. It's powerful and extensively customizable, but also simple enough for anyone to get started. We've...