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13 Jan 2019 - The New Kayako Release

We’re excited to announce a new Kayako release which focuses on the product stabilization. Below are the highlights.  

Defects [Fixed]

[KAYAKO-13183]: Conversation posts are getting missed in the Kayako APIs (api/v1/cases/conversation_id/posts) result set.
[KAYAKO-13334]: Kayako is removing spaces between words/letters in the drop-down values after selecting it in conversation form.
[KAYAKO-6706]: Google SSO is getting failed Intermittently at Help Center and throwing an error - 'Invalid authentication request.'
[KAYAKO-12829]: Help Center Search is inconsistent. It does not return all relevant conversations.
[KAYAKO-13480]: Kayako is not allowing to add the default conversation fields to a form if they are removed once.
[KAYAKO-13476]: Cascading select values are visible in linear array format at Help Center

You can reach us at for further queries. Find out more about The New Kayako:

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  1. Vinay Sharma

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