Start a conversation

How do I change the requester on a conversation?

You can edit the requester using the dropdown on the conversation screen.

With the dropdown open, you can click the 'Change requester' option, and start typing to search, using a customer's name or email address. When you're done, click the correct result of the customer you'd like to select, and you're all set.

Choose files or drag and drop files
  1. Kelly O'Brien

  2. Posted
  3. Updated
Was this article helpful?