Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.
Any Kayako user — whether a customer, collaborator, or support agent — can add an extra layer of security to their account by enabling two-factor authentication (2FA). Once you turn on 2FA, you'll nee...
Connecting external applications with Kayako can carry some risk. Using OAuth can greatly reduce that risk, by granting applications access to Kayako via a secure token rather than sharing your normal...