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Make sure your users – whether customers or staff – are getting the most out of their Kayako accounts.

  • Securing your user account with two-factor authentication (2FA)

    Any Kayako user — whether a customer, collaborator, or support agent — can add an extra layer of security to their account by enabling two-factor authentication (2FA). Once you turn on 2FA, you'll nee...

  • Enabling OAuth access for apps

    Connecting external applications with Kayako can carry some risk. Using OAuth can greatly reduce that risk, by granting applications access to Kayako via a secure token rather than sharing your normal...