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Release Notes

Bi-weekly summaries of improvements, new features and fixes in each release.

  • Updates for the weeks of 2017-07-31 and 2017-08-03

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, whats changed and what we fixed in the Release Notes section. This week, its a bumper roundup with tons of ha...

  • Updates for the weeks of 2017-07-17 to 2017-07-24

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, whats changed and what we fixed in the Release Notes section. This week, its a bumper roundup with tons of ha...

  • Updates for the weeks of 2017-06-19 to 2017-07-10

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, whats changed and what we fixed in the Release Notes section. New pricing plan: Free! We created a Free plan ...

  • Updates for the weeks of 2017-06-05 to 2017-06-12

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, whats changed and what we fixed in the Release Notes section. New stuff New Kayako Messenger No matter where ...

  • Updates for the weeks of 2017-05-01 to 2017-05-29

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, whats changed and what we fixed in the Release Notes section. New stuff Inline images You can now drag-and-dr...

  • Updates for the weeks of 2017-04-17 to 2017-04-24

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, what changed and what we fixed in the Release Notes section. New stuff Well now show logos for organizations,...

  • Updates for the weeks of 2017-03-27 to 2017-04-03

    Hello again! We update Kayako almost every day. Every few weeks, well summarize whats new, what changed and what we fixed in the Release Notes section. New stuff Journeys and conversations Over the pa...

  • Updates for the weeks of 2017-03-13 and 2017-03-20

    Hello again! We update Kayako almost every day. Every two weeks, well summarize whats new, what changed and what we fixed in the Release Notes section. New stuff Change requester You can now change co...

  • Updates for the weeks of 2017-02-27 and 2017-03-06

    Hello again! We update Kayako almost every day. Every two weeks, well summarize whats new, what changed and what we fixed in the Release Notes section. New Stuff Sent, Delivered, Seen Your Kayako emai...

  • Updates for the weeks of 2017-02-13 and 2017-02-20

    Hello again! We update Kayako almost every day. Every two weeks, well summarize whats new, what changed and what we fixed in the Release Notes section. New stuff Agents can update their avatar photo f...